topic Re: No internet connection away from home in Sky Mobile

No internet connection away from home

cathyb — Tue, 03 Jun 2025 18:22:06 GMT

When I'm out of house i do not have internet connection. This has gone on for 4 days - after I downgraded phone to 3GB

caesarome — Tue, 03 Jun 2025 18:28:05 GMT

When you are at home are you connected to a Wifi connection, if so when you leabe your home is mobile data turned on ?

Josiemac1 — Tue, 03 Jun 2025 18:55:39 GMT

This is happening to me too

started a couple of days ago

cathyb — Wed, 04 Jun 2025 19:14:16 GMT

Yes, tonight is worse - I cannot make any calls and cannot get into my emails. Needs a recovery code but message is not working either

cathyb — Wed, 04 Jun 2025 20:14:25 GMT

I am thinking the only thing I can do is to upgrade a phone or move provider.

I have had no luck with sorting this out with Sky. I will owe money but I am desperate

to get somewhere with this. I cant make or receive calls even at home - looks like my number is blocked.

I am really worried and yet no-one can help.

Patty45 — Fri, 04 Jul 2025 14:04:42 GMT

I now have this issue despite it being fine yesterday! Any one have any idea?