https://helpforum.sky.com/t5/Sky-Mobile/Send-old-device-back/m-p/5003892#M251188 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4408171">@Patricia1900</a>&nbsp;</P> <P>If you have still got it you can use the packaging your new device came in as there is a small return label on the inside of it. If you haven't got it then you will need to call Sky on 150 from a Sky mobile to request more packaging and a label from them.</P> Wed, 04 Jun 2025 12:03:36 GMT caesarome 2025-06-04T12:03:36Z https://helpforum.sky.com/t5/Sky-Mobile/Send-old-device-back/m-p/5003818#M251186 Hi I wonder if you would help me I received my upgrade &amp; did not receive my return package so I could send my old device back is there any chance I can get a return package to send it back please Wed, 04 Jun 2025 10:38:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Send-old-device-back/m-p/5003818#M251186 Patricia1900 2025-06-04T10:38:09Z https://helpforum.sky.com/t5/Sky-Mobile/Send-old-device-back/m-p/5003892#M251188 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4408171">@Patricia1900</a>&nbsp;</P> <P>If you have still got it you can use the packaging your new device came in as there is a small return label on the inside of it. If you haven't got it then you will need to call Sky on 150 from a Sky mobile to request more packaging and a label from them.</P> Wed, 04 Jun 2025 12:03:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Send-old-device-back/m-p/5003892#M251188 caesarome 2025-06-04T12:03:36Z