topic Re: My phone still thinks I’m out of the UK in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/5003285#M251124 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169493">@Pja2024</a>&nbsp;</P> <P>Have you carried out the advice on Post 2?</P> Tue, 03 Jun 2025 17:27:15 GMT Daniel0210 2025-06-03T17:27:15Z My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4781609#M226058 <P>Since arriving back home from a trip abroad my phone still thinks I'm there! I tried to access the national lottery but couldn't get past the problem and was unable to sign into my account . Any ideas on how to fix this please?&nbsp;</P> Tue, 08 Oct 2024 16:59:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4781609#M226058 Gdk1 2024-10-08T16:59:37Z Re: My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4781613#M226059 <P>Give this a try:</P> <P>&nbsp;</P> <P>Apple:<BR />Settings &gt; Mobile Service &gt; SIM Applications &gt; Make sure this is set to Home.</P> <P><BR />Android:<BR />Sky Menu App or SIM toolkit &gt; Roaming &gt;&nbsp;Make sure this is set to Home.</P> Tue, 08 Oct 2024 17:00:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4781613#M226059 caesarome 2024-10-08T17:00:45Z Re: My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4786576#M226938 <P>Thank you&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp; i tried as you suggested and whenever I press 'home' it just reverts back to the primary setting of 'roaming' .. I checked my husbands settings too and it's exactly the same.. I still can't access my lottery account &nbsp;I'm flummoxed! 🤷🏻‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Mon, 14 Oct 2024 11:26:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4786576#M226938 Gdk1 2024-10-14T11:26:37Z Re: My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4786584#M226939 <P>Have you tried rebooting the phone too?</P> Mon, 14 Oct 2024 11:37:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4786584#M226939 PandJ2020 2024-10-14T11:37:19Z Re: My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4786595#M226940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3094476">@PandJ2020</a>&nbsp;@Hi, yep tried that too and still the same .. this is the message I get ..</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8250.jpeg" style="width: 1284px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104610i10B4DD92432AC422/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8250.jpeg" alt="IMG_8250.jpeg" /></span></P><P> </P> Mon, 14 Oct 2024 11:45:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/4786595#M226940 Gdk1 2024-10-14T11:45:11Z Re: My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/5003284#M251123 <P>Did you ever solve this? &nbsp;If so how? &nbsp;I'm having exactly the same</P><P>thing! Thank you</P> Tue, 03 Jun 2025 17:26:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/5003284#M251123 Pja2024 2025-06-03T17:26:05Z Re: My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/5003285#M251124 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169493">@Pja2024</a>&nbsp;</P> <P>Have you carried out the advice on Post 2?</P> Tue, 03 Jun 2025 17:27:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/5003285#M251124 Daniel0210 2025-06-03T17:27:15Z Re: My phone still thinks I’m out of the UK https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/5003567#M251141 <P>Yes and it didn't help, but changes browser to chrome and problem solved <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Wed, 04 Jun 2025 06:12:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-still-thinks-I-m-out-of-the-UK/m-p/5003567#M251141 Pja2024 2025-06-04T06:12:31Z