https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002569#M251077 <P>If you only sent it back a few days ago then it will probably be a couple of weeks yet before you hear anything&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4407231">@Bb0218</a></P> Tue, 03 Jun 2025 07:18:03 GMT 63johnw 2025-06-03T07:18:03Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002547#M251068 I return a faulty phone and i would like to know how much time does it take to get the new phone back. I return the phone before the 30 days. Tue, 03 Jun 2025 06:41:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002547#M251068 Bb0218 2025-06-03T06:41:19Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002562#M251073 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4407231">@Bb0218</a>&nbsp; sky will need to investigate and that usually takes 2-3 weeks. When did you return the phone ?</P> Tue, 03 Jun 2025 07:06:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002562#M251073 63johnw 2025-06-03T07:06:47Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002564#M251074 <P>29.05. I send the phone back. New phone and selfie camera faulty. Very blurry&nbsp;</P> Tue, 03 Jun 2025 07:11:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002564#M251074 Bb0218 2025-06-03T07:11:23Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002569#M251077 <P>If you only sent it back a few days ago then it will probably be a couple of weeks yet before you hear anything&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4407231">@Bb0218</a></P> Tue, 03 Jun 2025 07:18:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone-return/m-p/5002569#M251077 63johnw 2025-06-03T07:18:03Z