topic Mobile not working in Sky Mobile

Mobile not working

Possessor — Sat, 31 May 2025 09:50:14 GMT

Can't send or receive texts or make or receive phone calls for the last four days. I have tried all the steps as requested by your robot and still not working - please help

Re: Mobile not working

Daniel0210 — Sat, 31 May 2025 09:59:01 GMT

@Possessor
The Sky Community is a customer led discussion forum where Sky customers are available to help other customers. You are NOT contacting Sky Customer Services by posting here.

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: Mobile not working

caesarome — Sat, 31 May 2025 12:04:19 GMT

@Possessor

If there is no mast fault showing then it might be the sim at fault so try contacting Sky to see if they will send you a replacement one.