topic Re: sim plan in Sky Mobile

sim plan

Silver+one — Fri, 30 May 2025 14:56:21 GMT

I ordered two sims by accident as i thought you had to do that when you changed your sim plan my account is showing 4 sims now but we took the old ones out inserted the new ones and activated them, Will we still only pay for the two sims as we have updated our sim plan now on sky app

Re: sim plan

63johnw — Fri, 30 May 2025 15:04:12 GMT

Hi @Silver+one if you don't activate them they will drop off your account and you won't be charged. If you have activated them you need to call sky on 150 to cancel them.

Re: sim plan

caesarome — Fri, 30 May 2025 15:16:42 GMT

@Silver+one

If you did not activate these two new sims then you will not be charged for them as they will be automatically cancelled.

Re: sim plan

PandJ2020 — Fri, 30 May 2025 15:13:10 GMT

@Silver+one wrote:
...inserted the new ones and activated them

Depends on what you did.

If you activated them as new SIMs then you will have 4 SIMs. If you activated them as a replacement then you'll be charged for 2.

Do you still have your phone numbers?