topic Re: No Roaming or Network in Sky Mobile

No Roaming or Network

Skamp73 — Thu, 29 May 2025 13:28:02 GMT

Hi,

I arrived in Canada yesterday and have had no service since arriving. I've followed all the advice from forums/sky website but nothing is working. My roaming passport plus hasn't turned on and I can't receive texts or calls even with WiFi. I need to access my phone number to receive a text to get into my bank account so any advice would be greatly appreciated!

Re: No Roaming or Network

Daniel0210 — Thu, 29 May 2025 13:42:12 GMT

@Skamp73

There have been a few issues for customers in Canada over the last couple of months such as

https://helpforum.sky.com/t5/Sky-Mobile/No-data-when-roaming-in-Canada/m-p/4974413#M248521

Just put the word Canada in the search box at the top of the page to see others.,