topic Parental control in Sky Mobile

Parental control

George132 — Wed, 28 May 2025 13:41:13 GMT

I have put card details in to turn off the parental controls but it keeps saying enter a valid card number ?

Re: Parental control

SKY1992bf — Wed, 28 May 2025 13:43:25 GMT

@George132 Are you using a credit card as only credit cards will suffice

Re: Parental control

63johnw — Wed, 28 May 2025 13:43:31 GMT

Hi @George132 it must be a credit card not a debit card, are you using a credit card ?

Re: Parental control

Daniel0210 — Wed, 28 May 2025 13:43:44 GMT

@George132

Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.