https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996654#M250469 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3253769">@Lesleyb78</a>&nbsp;</P> <P>This can happen but will work out once the device you have returned is inspected so you should see this on a future&nbsp;bill.</P> Tue, 27 May 2025 15:01:36 GMT caesarome 2025-05-27T15:01:36Z https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996646#M250468 <P>I sent my old phone back and is confirmed money will be sent for this however my bill is still £20 above what it should it be how do I get this back&nbsp;</P> Tue, 27 May 2025 14:59:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996646#M250468 Lesleyb78 2025-05-27T14:59:13Z https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996654#M250469 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3253769">@Lesleyb78</a>&nbsp;</P> <P>This can happen but will work out once the device you have returned is inspected so you should see this on a future&nbsp;bill.</P> Tue, 27 May 2025 15:01:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996654#M250469 caesarome 2025-05-27T15:01:36Z https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996661#M250472 <P>Thank you any idea how long this can take? My bill is due on the 2nd</P> Tue, 27 May 2025 15:05:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996661#M250472 Lesleyb78 2025-05-27T15:05:41Z https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996662#M250473 <P>It will be to late for that bill as it will have been created 14 days earlier so it might be on your 3rd July bill.</P> Tue, 27 May 2025 15:06:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap/m-p/4996662#M250473 caesarome 2025-05-27T15:06:31Z