https://helpforum.sky.com/t5/Sky-Mobile/Roaming-charges/m-p/4996554#M250457 <P>Unless your phone was correctly configured not to roam then you've probably been correctly charged.&nbsp; (It's obviously connected to the local cellular network)</P><P>&nbsp;</P><P>Modern smart phones use data in the background.&nbsp; Thailand is 36p per MB and can be used quite quickly.</P><P>&nbsp;</P><P>Of course, you can contact Sky to dispute it.</P><P>&nbsp;</P><P>Going forwards, if you intend to use WiFi only then put your phone in flight mode.&nbsp; (This will ensure no cellular is used but you can still connect to WiFi networks)</P> Tue, 27 May 2025 13:44:15 GMT PandJ2020 2025-05-27T13:44:15Z https://helpforum.sky.com/t5/Sky-Mobile/Roaming-charges/m-p/4996546#M250455 <P>Hi, I'm in Thailand, and on the way only used my phone with free WiFi on planes. I didn't use my phone in an airport etc.</P><P>however, I've incurred a bill of £45 for data roaming charges. How can I contest this?</P> Tue, 27 May 2025 13:28:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Roaming-charges/m-p/4996546#M250455 Holly104 2025-05-27T13:28:08Z https://helpforum.sky.com/t5/Sky-Mobile/Roaming-charges/m-p/4996554#M250457 <P>Unless your phone was correctly configured not to roam then you've probably been correctly charged.&nbsp; (It's obviously connected to the local cellular network)</P><P>&nbsp;</P><P>Modern smart phones use data in the background.&nbsp; Thailand is 36p per MB and can be used quite quickly.</P><P>&nbsp;</P><P>Of course, you can contact Sky to dispute it.</P><P>&nbsp;</P><P>Going forwards, if you intend to use WiFi only then put your phone in flight mode.&nbsp; (This will ensure no cellular is used but you can still connect to WiFi networks)</P> Tue, 27 May 2025 13:44:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/Roaming-charges/m-p/4996554#M250457 PandJ2020 2025-05-27T13:44:15Z