https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994240#M250261 <P>Hi&nbsp;</P><P>I follow the string but I won't allow me to save&nbsp;</P> Sat, 24 May 2025 20:34:32 GMT SallyD 2025-05-24T20:34:32Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994239#M250252 <P>I had transfer my details to my my new sim as I wanted to keep my old number, but still showing the new number</P> Sat, 24 May 2025 20:30:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994239#M250252 SallyD 2025-05-24T20:30:12Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994240#M250261 <P>Hi&nbsp;</P><P>I follow the string but I won't allow me to save&nbsp;</P> Sat, 24 May 2025 20:34:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994240#M250261 SallyD 2025-05-24T20:34:32Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994241#M250262 <P>Sorry mean to say follow instructions&nbsp;</P> Sat, 24 May 2025 20:35:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994241#M250262 SallyD 2025-05-24T20:35:21Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994247#M250255 <P>Which network was your old sim with?</P> Sat, 24 May 2025 20:45:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994247#M250255 PandJ2020 2025-05-24T20:45:07Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994249#M250256 <P>I was on Vodafone</P> Sat, 24 May 2025 20:47:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994249#M250256 SallyD 2025-05-24T20:47:58Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994254#M250257 <P>Ok, when did you give Sky the PAC and was the transfer confirmed?</P> Sat, 24 May 2025 20:53:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994254#M250257 PandJ2020 2025-05-24T20:53:22Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994263#M250259 <P>I did it on Thursday but I think I made a mistake , can I still do this , I have got my pac code</P> Sat, 24 May 2025 21:01:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994263#M250259 SallyD 2025-05-24T21:01:15Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994267#M250260 <P>What mistake do you believe you made ?</P> Sat, 24 May 2025 21:03:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994267#M250260 caesarome 2025-05-24T21:03:57Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994271#M250263 <P>Maybe I have not followed the instructions correctly, that's why is not been transferred. How long it will take to transfer to my old number&nbsp;</P> Sat, 24 May 2025 21:07:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994271#M250263 SallyD 2025-05-24T21:07:27Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994279#M250265 <P>I transfer the details last Thursday&nbsp;</P> Sat, 24 May 2025 21:21:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994279#M250265 SallyD 2025-05-24T21:21:43Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994282#M250266 <P>To transfer a number you get a pac code from Vodafone and give it to Sky so did you do this ?</P> Sat, 24 May 2025 21:23:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994282#M250266 caesarome 2025-05-24T21:23:12Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994283#M250268 <P>No I did not call sky , but I did it online , do you think if I call sky they can still do this ? Transferring my old number.</P> Sat, 24 May 2025 21:25:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994283#M250268 SallyD 2025-05-24T21:25:30Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994289#M250270 <P>And you gave this to Sky online on Thursday, about what time of day did you do this ?</P> Sat, 24 May 2025 21:29:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994289#M250270 caesarome 2025-05-24T21:29:05Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994294#M250271 <P>Around 8:30 pm &nbsp;how long it took to transfer?</P> Sat, 24 May 2025 21:31:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994294#M250271 SallyD 2025-05-24T21:31:19Z https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994297#M250272 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4400387">@SallyD</a>&nbsp;</P> <P>As you gave it to them at 8.30pm on Thursday then you missed the 6pm cut off for it to happen on the Friday so as that is the case it will be as if you gave it to Sky on the Friday which means the number will not transfer until Tuesday now as number transfers do not take place at the weekend or a Bank Holiday as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number" target="_blank">https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number</A></P> <P>&nbsp;</P> <P><EM>How long does it take?</EM><BR /><EM>If you give us your switching code (PAC) before 6pm Monday - Friday, we'll transfer your number to Sky Mobile by 5pm the next working day.</EM></P> <P><EM>After then, or over weekends, it'll take up to 2 working days or slightly longer if it's a Bank Holiday.</EM></P> Sat, 24 May 2025 21:35:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-old-number-not-showing/m-p/4994297#M250272 caesarome 2025-05-24T21:35:50Z