topic Re: Expected bill in Sky Mobile

Expected bill

Stephhosie — Tue, 20 May 2025 12:08:29 GMT

My next expected bill is £60 when it's supposed to only be £30.
the latest bill was paid manually and I had no notification that it didn't go through until fairly recently so I paid manually again. Next bill is showing as if I'm paying both months but this wouldn't be right.

Re: Expected bill

PandJ2020 — Tue, 20 May 2025 12:31:08 GMT

We can't see your bills or see the timing but generally making a manual payment will be against next month's bill. So it may not impact a pending bill.

Re: Expected bill

Daniel0210 — Tue, 20 May 2025 12:33:19 GMT

@Stephhosie
If you have a continuous payment method set up you should never need to make a manual payment. I would suggest not making any manual payments unless requested to by Sky.

Re: Expected bill

caesarome — Tue, 20 May 2025 12:34:47 GMT

Forgetting that you made a manual payment if Sky couldn't take the payment from you then they might have carried it over to next months bill hence it. Ring more.