topic Re: Sim Replacement in Sky Mobile

Sim Replacement

LewisStewart — Mon, 03 Mar 2025 13:27:06 GMT

I reported my phone stolen and would like a replacement SIM

Re: Sim Replacement

caesarome — Mon, 03 Mar 2025 13:29:35 GMT

If you have reported this to Skyntjen they should send you another sim so if you want to check this is the case then you will need to contact them again as a replacement can not be ordered via here.

If you haven't do it yet you might want to register your stolen device here:

https://www.immobilise.com/

Re: Sim Replacement

Cynthia+Harvey — Sun, 18 May 2025 19:25:22 GMT

My SIM card is locked

Re: Sim Replacement

63johnw — Sun, 18 May 2025 19:26:47 GMT

Hi @Cynthia+Harvey why is it locked ? What have done to lock it ? If it's asking for a PUK try eight zeros.

Re: Sim Replacement

Malcolm88 — Mon, 19 May 2025 22:31:32 GMT

I have lost the packaging for the new SIM card and I have not got the activation code to get able to activate the SIM card and I am not sure what to do as it won't let me have a option to get the SIM card activation code replaced so what is the way to go forward as not giving any options

Re: Sim Replacement

63johnw — Tue, 20 May 2025 06:23:15 GMT

Hi @Malcolm88 you will need to order a new sim that will come with a new activation code.