topic Re: Upgrade to sky mobile from Virgin Media/O2 in Sky Mobile

Upgrade to sky mobile from Virgin Media/O2

Suttondude6969 — Sun, 18 May 2025 10:18:30 GMT

Hello, my name is Eric, i wish to upgrade to Sky mobile now i have joined Sky Talk/broadband/tv,

When i left my old provider, Virgin Media/O2 i had my mobile connection from them. When my Talk/broadband/tv package expired i could not agree a new amount for my package going further despite being with them 20 years plus. So when i left and joined Sky they declined to let me leave my mobile contact stating i had several months left despite having taken out both Tv/broadband/Talk and mobile contracts at the same time. My question is, if i join Sky mobile will sky help me sever my contract with Virgin Media/O2 ?.

Re: Upgrade to sky mobile from Virgin Media/O2

GD1 — Sun, 18 May 2025 10:40:49 GMT

@Suttondude6969 Not for a mobile contracts, they will only cover exit fees of up to £200 for Broadband & TV. https://www.sky.com/help/articles/switching-credit-offer

Re: Upgrade to sky mobile from Virgin Media/O2

TimmyBGood — Sun, 18 May 2025 13:11:32 GMT

@Suttondude6969 wrote:

My question is, if i join Sky mobile will sky help me sever my contract with Virgin Media/O2 ?.

No: as @GD1 indicates that's not a typical business model for cellular providers.