https://helpforum.sky.com/t5/Sky-Mobile/Phone-update-problem/m-p/4987292#M249649 <P>I have tried that earlier and have just had it on charge for the last hour and a half but still nothing.</P> Sat, 17 May 2025 13:45:54 GMT riley2013 2025-05-17T13:45:54Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-update-problem/m-p/4987202#M249635 <P>I had an update come through for my mobile today so I excepted it and updated it to my phone, which was fully charged at the time.</P><P>A while later I picked my phone up to check it and it was completely dead. I have tried restarting it by pressing vol down and the power button at the same time for 10-20 seconds, different cables and different chargers. I have tried connecting via my laptop and I have also checked it for water damage which was clear. Still no signs of life. Any ideas?</P> Sat, 17 May 2025 11:57:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-update-problem/m-p/4987202#M249635 riley2013 2025-05-17T11:57:38Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-update-problem/m-p/4987208#M249638 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/642893">@riley2013</a></P> <P>Have you tried plugging it into the mains and leaving it for a while and then seeing if it has come back to life ?</P> Sat, 17 May 2025 12:02:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-update-problem/m-p/4987208#M249638 caesarome 2025-05-17T12:02:15Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-update-problem/m-p/4987292#M249649 <P>I have tried that earlier and have just had it on charge for the last hour and a half but still nothing.</P> Sat, 17 May 2025 13:45:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-update-problem/m-p/4987292#M249649 riley2013 2025-05-17T13:45:54Z