topic Re: Increased Bill in Sky Mobile

Increased Bill

Cara8156 — Thu, 15 May 2025 18:56:10 GMT

Hi,

when I signed up for my contract I was paying £34 and now it has gone up to over £37? Can you explain why? I can't see anything on my app.

I think im going to leave and go elsewhere for a cheaper option, can you tell me if I will get charged if I do this?

Re: Increased Bill

caesarome — Thu, 15 May 2025 19:06:20 GMT

@Cara8156

As fellow customers here we can not see your bill only you can so what has changed when it was £34 to what it is now, do you have a sim with Sky and if you do has this increased in price ?

Re: Increased Bill

PandJ2020 — Thu, 15 May 2025 19:24:53 GMT

@Cara8156 wrote:
I think im going to leave and go elsewhere for a cheaper option, can you tell me if I will get charged if I do this?

We can't see what you have. If you have a credit agreement then you cannot take that elsewhere - either continue paying that or pay it off.

If you have a device plan then you can leave once you've had it 12 months. There was an increase earlier this year - that might explain the increase?