topic Re: Mobile network outage 14 May 25 in Sky Mobile

Mobile network outage 14 May 25

Marko_73 — Wed, 14 May 2025 16:11:37 GMT

Is there still ongoing issues with some network masts outage in parts of UK, I've had no coverage for 2 days.

Re: Mobile network outage 14 May 25

63johnw — Wed, 14 May 2025 16:12:33 GMT

Hi @Marko_73 not that I have seen or heard ? Any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: Mobile network outage 14 May 25

Marko_73 — Wed, 14 May 2025 16:29:49 GMT

Hi, looks like it's a local mast issue. Message on service checker gets updated every hour, highly unusual to have no service for nearly 48hrs, annoying to say the least. Regards M

Re: Mobile network outage 14 May 25

Daniel0210 — Wed, 14 May 2025 16:41:58 GMT

@Marko_73

Sky don't own or maintain any masts so you, and others in the area, are relying on a third party repair.

Re: Mobile network outage 14 May 25

Marko_73 — Wed, 14 May 2025 16:54:33 GMT

Message on Sky mobile service checker based on postcode,: Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers will be on the case already, and your service might come and go until we fix it. Updated 17:37 (refreshed hourly).

Re: Mobile network outage 14 May 25

xenon81 — Wed, 14 May 2025 19:56:52 GMT

Sky uses O2's network, you should find the same information on O2's status checker https://status.o2.co.uk/ it will be a local fault as there is no national outage as far as I know.