topic Re: Please help with this issue in Sky Mobile

Please help with this issue

Alijane — Wed, 14 May 2025 11:22:27 GMT

I have no network and my sim is not a sky sim. It is a sky mobile.. I am unable to call or receive calls.. I cannot get the use of another phone to call sky. .. I am beyond annoyed

Re: Please help with this issue

PandJ2020 — Wed, 14 May 2025 11:24:43 GMT

@Alijane wrote:
my sim is not a sky sim.

You'll probably be better off posting in forum for the provider of the SIM you have...

Sky mobiles are not network locked.

Re: Please help with this issue

Daniel0210 — Wed, 14 May 2025 11:26:30 GMT

@Alijane wrote:

I have no network and my sim is not a sky sim. It is a sky mobile.. I am unable to call or receive calls.. I cannot get the use of another phone to call sky. .. I am beyond annoyed

@Alijane

So to clarify, you're using a Sky issued mobile but with a sim in it from another network (which is fine as all Sky mobiles come unlocked), and as you can't make or receive calls you want to get Sky to fix it?

What sim do you have in the device? Have you contacted that provider or checked for any network issues they may be having?