topic Re: Sim lock in Sky Mobile

Sim lock

Lulualfie — Tue, 13 May 2025 09:14:05 GMT

How can I protect my sim and set up lock when I can't remember my password

Re: Sim lock

63johnw — Tue, 13 May 2025 12:16:18 GMT

Hi @Lulualfie is this a phone password or account password ?

Re: Sim lock

Lulualfie — Tue, 13 May 2025 12:23:59 GMT

Samaung phone sim pin

Re: Sim lock

63johnw — Tue, 13 May 2025 12:59:31 GMT

Which password can you not remember @Lulualfie ? To get into what ?

Re: Sim lock

Lulualfie — Wed, 14 May 2025 09:27:49 GMT

I have a sky sim which can be locked for additional security. It comes with a PIN code, but I cannot remember it or even know if I set it up when the new sim came, if you try a pin too many times with a SIM card it locks the phone totally. There are no instructions or information on how to change the password or even what the default settings may have been. This is what I need to sort out and Sky seem to struggle to understand this on the phone chat...

Re: Sim lock

SKY1992bf — Wed, 14 May 2025 09:31:46 GMT

@Lulualfie See if the article below helps if not post back

https://www.sky.com/help/articles/sky-mobile-puk-code-and-sim-pin

Re: Sim lock

63johnw — Wed, 14 May 2025 09:34:37 GMT

That explanation helps a lot @Lulualfie and the information should be provided in the link provided by @SKY1992bf . If you are still struggling post back here.