topic Re: Refund in Sky Mobile

Refund

Rodica93 — Sat, 10 May 2025 16:03:22 GMT

Hi, I have been over charged even though I returned the items

Re: Refund

caesarome — Sat, 10 May 2025 16:12:02 GMT

Have you been charged for a non return fee and if so do you have the proof of posting receipt with the tracking details on it ?

Re: Refund

Daniel0210 — Sat, 10 May 2025 16:13:04 GMT

@Rodica93

What items did you return? Have you proof of posting whatever it is back?

Re: Refund

63johnw — Sat, 10 May 2025 16:29:08 GMT

Hi @Rodica93 it can take 2-3 weeks for returns to be processed and if your bill was created in that time span then you would have been charged for the returned device. You should be refunded next month.