topic Re: Data roaming in Sky Mobile

Data roaming

Tomtemperley — Fri, 09 May 2025 05:26:58 GMT

I'm currently in Dubai but my data has just stopped working but I've tried removing my spend cap just still doesn't work. I was on my data roaming passport plus but now it's just not working. Any help pleas

Re: Data roaming

63johnw — Fri, 09 May 2025 06:01:47 GMT

Hi @Tomtemperley have a look here.

https://www.sky.com/help/articles/sky-mobile-roaming-problems

Sky have no control over foreign networks so it could be a local issue they can't fix.

Re: Data roaming

caesarome — Fri, 09 May 2025 08:33:45 GMT

@Tomtemperley

Give this a try:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.