topic Re: Problem with I message after number ported in Sky Mobile

Problem with I message after number ported

Lyns05 — Thu, 08 May 2025 08:56:07 GMT

I ported my number from EE yesterday the number is correct in my number. I cant send i messages its sending them from my email and the number just has the cog spinning around and says verifying. Ive tried re setting network settings switching off and on multiple times turning off imessages and facetime etc. When i try to untick the email and select the number it says activation error. Any ideas? Will this just correct itsself in a few days? My husbands was doing the same but his is fine this morning and he didnt try any of the fixes just left it to do its thing.

Re: Problem with I message after number ported

caesarome — Thu, 08 May 2025 09:04:21 GMT

@Lyns05

What phone have you got ?

Re: Problem with I message after number ported

Lyns05 — Thu, 08 May 2025 09:14:24 GMT

Hi Its an iphone 11

Re: Problem with I message after number ported

caesarome — Thu, 08 May 2025 09:17:50 GMT

@Lyns05

Give this a try:

https://support.apple.com/en-gb/101744

Re: Problem with I message after number ported

Lyns05 — Thu, 08 May 2025 09:19:53 GMT

tried this it shows the number but wont let you select it as just has a cog going around saying verifying and wont let you select it

Re: Problem with I message after number ported

caesarome — Thu, 08 May 2025 09:22:45 GMT

Have you tried a reboot of your phone ?

Re: Problem with I message after number ported

Lyns05 — Thu, 08 May 2025 09:29:10 GMT

yes off and back on reset network settings and reset phone settings still not working.