topic Re: picture messages in Sky Mobile

picture messages

veryannoyed53 — Sun, 04 May 2025 18:01:04 GMT

why am i being charged for picture messages i am not sending !!!!!

Re: picture messages

63johnw — Sun, 04 May 2025 18:09:09 GMT

Hi @veryannoyed53 it doesn't have to be a picture message, sending things such as internet links will be sent as an mms. Very long text messages are sometimes sent as mms. You must be sending something that is being converted to mms if not pictures.

picture message

veryannoyed53 — Sun, 04 May 2025 19:17:41 GMT

why on earth have i been charged for picture messages i haven't sent !!!!! stop taking money that isn't yours

Re: picture messages

veryannoyed53 — Sun, 04 May 2025 19:19:44 GMT

so how do i stop this

Re: picture message

caesarome — Sun, 04 May 2025 19:20:17 GMT

@veryannoyed53

This was answered when you asked the same question an hour ago by @63johnw .

Btw, we are all customers here who help each other so you are not talking to Sky.

Re: picture messages

Daniel0210 — Sun, 04 May 2025 19:22:25 GMT

@veryannoyed53

You don't need more threads as you already have this one which has been replied to with correct advice.

If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

Re: picture messages

PandJ2020 — Sun, 04 May 2025 20:33:06 GMT

Turn off MMS on your device.

Re: picture messages

twilight+princess — Mon, 05 May 2025 11:01:24 GMT

Sending web links, photos, gifs & adding text in the subject box can change the message to MMS. The only fix would be to disable MMS under the phone's settings.