https://helpforum.sky.com/t5/Sky-Mobile/Swap-issue/m-p/4975204#M248595 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384285">@DonnaW_</a>&nbsp;</P> <P>If after calling both times they haven't correct this then you might want to register a complaint:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></P> Sun, 04 May 2025 11:06:33 GMT caesarome 2025-05-04T11:06:33Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-issue/m-p/4975186#M248593 My account is showing that I am unable to swap as my device is in for repair. It's not and never had been. I've called twice about this and no one seems able to do anything about it. Any idea of where to go next? Thanks Sun, 04 May 2025 10:52:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-issue/m-p/4975186#M248593 DonnaW_ 2025-05-04T10:52:46Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-issue/m-p/4975204#M248595 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384285">@DonnaW_</a>&nbsp;</P> <P>If after calling both times they haven't correct this then you might want to register a complaint:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></P> Sun, 04 May 2025 11:06:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-issue/m-p/4975204#M248595 caesarome 2025-05-04T11:06:33Z