https://helpforum.sky.com/t5/Sky-Mobile/Swop-phone/m-p/4974940#M248581 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384050">@Derekgwynne</a>&nbsp;</P> <P>It can take 2-3 weeks to be processed so you might have a little while to wait.</P> Sat, 03 May 2025 19:21:58 GMT caesarome 2025-05-03T19:21:58Z https://helpforum.sky.com/t5/Sky-Mobile/Swop-phone/m-p/4974936#M248579 <P>I sent my phone back &nbsp;7 days ago no update or anything no credit been knocked off so I'm now paying two contracts&nbsp;</P> Sat, 03 May 2025 19:13:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swop-phone/m-p/4974936#M248579 Derekgwynne 2025-05-03T19:13:38Z https://helpforum.sky.com/t5/Sky-Mobile/Swop-phone/m-p/4974940#M248581 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384050">@Derekgwynne</a>&nbsp;</P> <P>It can take 2-3 weeks to be processed so you might have a little while to wait.</P> Sat, 03 May 2025 19:21:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swop-phone/m-p/4974940#M248581 caesarome 2025-05-03T19:21:58Z https://helpforum.sky.com/t5/Sky-Mobile/Swop-phone/m-p/4974941#M248582 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384050">@Derekgwynne</a>&nbsp;It can take a couple of weeks for the returned phone to be inspected and any credit applied, until that happens you do have to pay for both phones.&nbsp;</P> Sat, 03 May 2025 19:22:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swop-phone/m-p/4974941#M248582 daveNOS 2025-05-03T19:22:21Z