topic Re: Help with topping up mobile in Sky Mobile

Help with topping up mobile

Traceyhall — Fri, 02 May 2025 05:37:42 GMT

Need help how can I top up my phone to get my data bk on

Re: Help with topping up mobile

63johnw — Fri, 02 May 2025 05:52:19 GMT

Hi @Traceyhall if you have ran out of data either top up from your piggybank, change your plan (this can be changed up or down once per month) or purchase a one off top up via your account.

https://www.sky.com/productsettings/mobile/sim/x

Re: Help with topping up mobile

Traceyhall — Fri, 02 May 2025 06:38:21 GMT

I've put top up on and it's not took it

Re: Help with topping up mobile

63johnw — Fri, 02 May 2025 06:38:59 GMT

Which top up @Traceyhall ?

Re: Help with topping up mobile

Traceyhall — Fri, 02 May 2025 06:39:36 GMT

Top up for my sky mobile

Re: Help with topping up mobile

daveNOS — Fri, 02 May 2025 08:44:19 GMT

@Traceyhall You are not making it easy to advise you, Sky only offer either a change of plan or a one off data purchase, so which did you do?

Re: Help with topping up mobile

caesarome — Fri, 02 May 2025 09:10:39 GMT

@Traceyhall

If your mobile has been restricted due to

a bill not being paid then as well as paying it in full you will also need to setup your payment method again as once you have done this and the payment has been cleared by the banks eill your service be restored.