https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4972953#M248399 <P>Hi I have just paid off my I phone 13 pro max and would now like to get the I phone 16 pro max but it says there's too many devices on my account but I have paid off my previous phone so shouldn't it refresh&nbsp;</P> Thu, 01 May 2025 07:30:19 GMT Nicola159 2025-05-01T07:30:19Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4972953#M248399 <P>Hi I have just paid off my I phone 13 pro max and would now like to get the I phone 16 pro max but it says there's too many devices on my account but I have paid off my previous phone so shouldn't it refresh&nbsp;</P> Thu, 01 May 2025 07:30:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4972953#M248399 Nicola159 2025-05-01T07:30:19Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4972998#M248402 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382524">@Nicola159</a>&nbsp;</P> <P>You will need to call Sky on 150 for help with this and when you do remain on the line and say nothing when asked anything by the bot.</P> Thu, 01 May 2025 08:31:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4972998#M248402 caesarome 2025-05-01T08:31:48Z