topic Payments in Sky Mobile

Payments

KatiePatrick — Tue, 29 Apr 2025 11:38:45 GMT

Hi,

it says I owe £125 for my next bill for sky mobile can I ask why please?

Re: Payments

Daniel0210 — Tue, 29 Apr 2025 11:44:21 GMT

@KatiePatrick
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

What does the breakdown of your online bill say it's for? Any roaming?

Re: Payments

twilight+princess — Tue, 29 Apr 2025 12:32:06 GMT

Have you cancelled any contracts/services recently? If yes then it might be your final bill amount.
Do you have a phone on contract which you have traded in? If yes then the phone trade in price doesn't fully cover the cost of the old phone so you've been charged the difference.