topic Re: Data not working abroad in Sky Mobile

Data not working abroad

Greg2001 — Mon, 28 Apr 2025 17:46:53 GMT

I've followed all of the help guides, I have asked to resend network settings I have done it all. My issue is I don't have any signal at all, I have no data, I've extended my spend cap, I've turned data roaming on, I've followed their network settings but I can't even receive the text because I also have no signal, me and my wife are sky customers, her mobile is fine, my just has a satellite symbol in the corner and nothing else

Re: Data not working abroad

Addie15 — Tue, 29 Apr 2025 07:29:02 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147