topic Re: No texts calls networks. in Sky Mobile

No texts calls networks.

Christine_D1 — Mon, 28 Apr 2025 10:57:50 GMT

How can I receive a text or call when my sims not working how can I report a fault when a code text can't reach me ..

63johnw — Mon, 28 Apr 2025 11:05:28 GMT

Hi @Christine_D1 are any issues showing?

if you can't call then use Skys social media channels to contact them.

Christine_D1 — Mon, 28 Apr 2025 11:06:51 GMT

All good .. went to Spain on 19th and it hasn't came back on never changed over to roaming just stopped working

63johnw — Mon, 28 Apr 2025 11:11:39 GMT

If this is an iPhone @Christine_D1 go to settings, mobile service, sim applications and toggle the setting there.

Christine_D1 — Mon, 28 Apr 2025 11:19:59 GMT

Hey . Apologies its an android Samsung have looked everywhere

63johnw — Mon, 28 Apr 2025 11:52:49 GMT

If android @Christine_D1 try this.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.