topic Technical issues on the website and app in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Technical-issues-on-the-website-and-app/m-p/4970095#M248116 <P>The website is not working and neither is the app. I am trying to access my account information and my billing information and it's keeps popping up with "technical issues". I have restarted my phone and tried accessing on many other devices and it's not working on any of them. Any chance anyone has any advice?</P> Sun, 27 Apr 2025 23:09:32 GMT Kaysie 2025-04-27T23:09:32Z Technical issues on the website and app https://helpforum.sky.com/t5/Sky-Mobile/Technical-issues-on-the-website-and-app/m-p/4970095#M248116 <P>The website is not working and neither is the app. I am trying to access my account information and my billing information and it's keeps popping up with "technical issues". I have restarted my phone and tried accessing on many other devices and it's not working on any of them. Any chance anyone has any advice?</P> Sun, 27 Apr 2025 23:09:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Technical-issues-on-the-website-and-app/m-p/4970095#M248116 Kaysie 2025-04-27T23:09:32Z Re: Technical issues on the website and app https://helpforum.sky.com/t5/Sky-Mobile/Technical-issues-on-the-website-and-app/m-p/4970102#M248119 <P>Hi, I'm currently experiencing the same thing. I just wanted to ensure my bill went out, but only my broadband bill did and not my mobile bill. I'm sure there might be technical difficulties on Skys end, which is why we can't gain access to it. In the mean time, hang tight as it should get sorted soon enough!&nbsp;</P> Mon, 28 Apr 2025 00:38:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Technical-issues-on-the-website-and-app/m-p/4970102#M248119 abbier2reeves 2025-04-28T00:38:38Z Re: Technical issues on the website and app https://helpforum.sky.com/t5/Sky-Mobile/Technical-issues-on-the-website-and-app/m-p/4970115#M248122 <P>Try signing out of the app then reboot your device and then sign back into the app.</P> <P><BR />If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:</P> <P><BR /><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Mon, 28 Apr 2025 04:33:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/Technical-issues-on-the-website-and-app/m-p/4970115#M248122 caesarome 2025-04-28T04:33:27Z