topic Phone not working abroad in Sky Mobile

Phone not working abroad

jane2912 — Fri, 25 Apr 2025 12:12:04 GMT

My phone isn't working abroad while I'm here in spain

caesarome — Fri, 25 Apr 2025 12:18:24 GMT

Although you don't have to if you have a spend cap set is it high enough to cover your stay ?

Is your phone set to abroad:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

Finally have you gotvoy to search for all available networks to see if it will connect to any of them ?

Mo5553 — Wed, 08 Oct 2025 06:50:00 GMT

My phone ìs not working abroad

Mo5553 — Wed, 08 Oct 2025 06:51:49 GMT

How can I get help

Daniel0210 — Wed, 08 Oct 2025 06:55:30 GMT

@Mo5553 wrote:

My phone ìs not working abroad

More information may help.
Location?

In what way isn't it working?

Spend cap?
Has it been working up til now?
Could you have exceeded the fair useage policy?……………