topic Re: Poor mobile signal in Sky Mobile

Poor mobile signal

gresham1974 — Thu, 24 Apr 2025 15:25:07 GMT

I moved from EE to sky but I’m disappointed with the signal even when on 5G it takes ages to load or doesnt. are we on a 2nd tier priority user list for the network.
I changed to sky for the new iPhone and expected the network to be as good. Doesn't matter where I use it I find it frustrating.
can I leave my mobile data contract early but still pay for the phone with sky?

Re: Poor mobile signal

PandJ2020 — Thu, 24 Apr 2025 15:28:55 GMT

@gresham1974 wrote:
can I leave my mobile data contract early but still pay for the phone with sky?

How long have you had the data contract?

Re: Poor mobile signal

63johnw — Thu, 24 Apr 2025 16:09:34 GMT

Hi @gresham1974 if more than 31 days since you started then see this link for the early termination charges.

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early