https://helpforum.sky.com/t5/Sky-Mobile/Reference-number/m-p/4967456#M247886 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4378493">@Carys1402</a>&nbsp;</P> <P>You might get another reference&nbsp;closer to your delivery and if you don't and want to track it you will have to call Sky about it.&nbsp;</P> Thu, 24 Apr 2025 12:05:08 GMT caesarome 2025-04-24T12:05:08Z https://helpforum.sky.com/t5/Sky-Mobile/Reference-number/m-p/4967440#M247883 <P>I ordered a new device earlier today and have just been provided with my tracking number. When I typed this into DPD it came up with a parcel that was delivered July 2024. Will this resolve itself or should I contact Sky?</P> Thu, 24 Apr 2025 11:46:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Reference-number/m-p/4967440#M247883 Carys1402 2025-04-24T11:46:28Z https://helpforum.sky.com/t5/Sky-Mobile/Reference-number/m-p/4967456#M247886 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4378493">@Carys1402</a>&nbsp;</P> <P>You might get another reference&nbsp;closer to your delivery and if you don't and want to track it you will have to call Sky about it.&nbsp;</P> Thu, 24 Apr 2025 12:05:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Reference-number/m-p/4967456#M247886 caesarome 2025-04-24T12:05:08Z https://helpforum.sky.com/t5/Sky-Mobile/Reference-number/m-p/4967530#M247888 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4378493">@Carys1402</a>&nbsp; i have had this before, it's a reused number and once DPD have the parcel it should update to your information.&nbsp;</P> Thu, 24 Apr 2025 14:16:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/Reference-number/m-p/4967530#M247888 63johnw 2025-04-24T14:16:26Z