topic Re: New phones in Sky Mobile

New phones

Maximus2010 — Mon, 21 Apr 2025 17:21:03 GMT

I have 2 new Mobil turning up tomorrow can I change delivery address

Re: New phones

Daniel0210 — Mon, 21 Apr 2025 17:28:15 GMT

@Maximus2010

No. For security purposes they have to be delivered to the account address.

Re: New phones

Maximus2010 — Mon, 21 Apr 2025 17:29:37 GMT

Can I change the delivery date until Saturday

Re: New phones

Maximus2010 — Mon, 21 Apr 2025 17:30:56 GMT

For both phones

Re: New phones

Daniel0210 — Mon, 21 Apr 2025 17:31:32 GMT

@Maximus2010
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

Give Sky a call but unlikely as it's already with DPD.

Re: New phones

caesarome — Mon, 21 Apr 2025 18:18:09 GMT

If you have been told they have been dispatched then they are on their way to DPD and as such they will only deliver to the address that Sky gives them which is the one that you ordered them on.