topic Re: Monaco roaming charge in Sky Mobile

Monaco roaming charge

Katedixon — Mon, 21 Apr 2025 12:07:14 GMT

Hello.

I've seen the roaming charge for using 0.12GB of data in Monaco, which is absolutely insane!

I used more data in France with only being charged a few pounds.

I have lots of roll over data in my piggy bank, please can you use this to avoid such a high charge please?

Many thanks,

Kate

GD1 — Mon, 21 Apr 2025 12:11:30 GMT

@Katedixon Monaco is not classed as Europe but Rest of the work, all relevant romaing charges are detailed here https://www.sky.com/help/articles/sky-mobile-roaming-rest-of-the-world

It is advisable to check before you travel.

caesarome — Mon, 21 Apr 2025 12:12:09 GMT

For France the charge is £2 for every 24 hours where Monaco is a rest of the world country where these charges apply:

£2,160 per GB (yes this is correct)

£2.16 per minute Calls to local or UK mobile and landline numbers

£1.80 per minute to receive calls

£0.50 per text message to UK numbers and mobiles

£0.58 per picture message(MMS)

All is explained here:

PandJ2020 — Mon, 21 Apr 2025 13:19:40 GMT

@Katedixon wrote:
I have lots of roll over data in my piggy bank, please can you use this to avoid such a high charge please?

Unfortunately not. Any 'rest of world' location is by billing only.

(Too late now) but Sky has advice for 'Accidental Roaming': https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges (Monaco is explicitly listed)

You can try calling Sky (on 150) and see if they can do anything under goodwill. I presume your spendcap wasn't set?

TimmyBGood — Mon, 21 Apr 2025 18:29:50 GMT

France is in the EU where £2 'roaming' applies. Monaco (quite famously) is not, mostly on account of been an actual old-fashioned monarchy.