topic Re: Text going through as sky number after porting from vodafone in Sky Mobile

Text going through as sky number after porting from vodafone

FayeKrista — Fri, 18 Apr 2025 13:24:42 GMT

Hi,

I'm a new sky mobile customer.

I got a PAC code from Vodafone to keep my old number. Calls seem to be fine but text messages are going through on. The temporary Sky number. I have tried resetting the mobile network settings and switched phone off, removed/put back sim etc to no avail! Any ideas?

Thanks in advance 🙂

Re: Text going through as sky number after porting from vodafone

PandJ2020 — Fri, 18 Apr 2025 13:31:25 GMT

Actual SMS or (more likely) data-based messages such as iMessage?

Re: Text going through as sky number after porting from vodafone

FayeKrista — Fri, 18 Apr 2025 13:33:20 GMT

Hi, thanks for your reply. It's SMS messages.

Re: Text going through as sky number after porting from vodafone

PandJ2020 — Fri, 18 Apr 2025 13:59:19 GMT

Just to confirm - you've given the PAC code to Sky and they've confirmed the port is complete?

(Do phone calls use the correct number?)

Re: Text going through as sky number after porting from vodafone

FayeKrista — Fri, 18 Apr 2025 14:56:57 GMT

Yes, i have had the message to confirm port successful. Phone calls are all fine.

Re: Text going through as sky number after porting from vodafone

FayeKrista — Fri, 18 Apr 2025 14:57:22 GMT

Yes, correct number.

Re: Text going through as sky number after porting from vodafone

PandJ2020 — Fri, 18 Apr 2025 14:59:28 GMT

Can you confirm what phone and app you are using (as nowadays many of them do not actually use SMS - they often use a system referencing your phone number).

Re: Text going through as sky number after porting from vodafone

FayeKrista — Fri, 18 Apr 2025 15:01:43 GMT

It's a samsung s24.

The app is just called 'messages'

If it's relevant the phones I've msgd have been iphones & Samsungs.