topic Over payment on sky mobile in Sky Mobile

Over payment on sky mobile

Lindaclarke — Fri, 18 Apr 2025 12:30:35 GMT

When I took new contract for mobile I agreed to pay £19.58 per month. According to my bill I am paying more. Can you look into this for me please

Re: Over payment on sky mobile

GD1 — Fri, 18 Apr 2025 12:33:30 GMT

@Lindaclarke We are customers here, no one can look at your bills, however you should be able to see what the charges relate to on each bill. Have you looked at your bills?

Re: Over payment on sky mobile

PandJ2020 — Fri, 18 Apr 2025 12:35:00 GMT

@Lindaclarke wrote:
When I took new contract for mobile I agreed to pay £19.58 per month. According to my bill I am paying more. Can you look into this for me please

Prices can increase or is this the first payment?

Re: Over payment on sky mobile

caesarome — Fri, 18 Apr 2025 12:42:38 GMT

@Lindaclarke

If you look at your bill here what does it show:

https://www.sky.com/mobile-bill

If it is your first bill then it might be higher if it covers a longer period than the usual 4 weeks.