topic Password Request in Sky Mobile

Password Request

Fiona134 — Sat, 12 Apr 2025 00:58:40 GMT

I.just took delivery of my Samsung A56 yesterday and set up everything now I've suddenly been asked for a password when I haven't set one up.

It wants 4 characters and one has to be a letter

I've contacted Samsung Support who said I have to do a factory reset but phoned locked me out. Please.help or advise

caesarome — Sat, 12 Apr 2025 04:41:34 GMT

Any help here:

Fiona134 — Mon, 14 Apr 2025 09:17:30 GMT

Thank you, still not working, trying to do factory reset but won't allow that either

Fiona134 — Mon, 14 Apr 2025 09:18:33 GMT

Thank you, still not working

caesarome — Mon, 14 Apr 2025 12:11:33 GMT

I think you will have to contact Samsung again and ask them how you can create the password it requires.