topic No internet in Sky Mobile

No internet

GGriff1 — Thu, 10 Apr 2025 14:11:02 GMT

No internet connection when I leave the house . Cannot access data . Phoned Sky - India . Sent eSIM - installed . Sent 2nd sim for some reason ? . On to Sky for 2 hours with no resolution . Customer service requesting the last 2 personal numbers I called to help &assist which I refused to divulge . Transferred from EE to Sky . Wish I had stayed with EE . Can anyone help / advise

Re: No internet

Addie15 — Fri, 11 Apr 2025 09:10:55 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No internet

Sam1122 — Mon, 11 Aug 2025 20:28:12 GMT

I have no service internet since morning lost my navigation and missed the flight .