topic Number 5 on the keyboard doesn't work. in Sky Mobile

Number 5 on the keyboard doesn't work.

Erika21 — Tue, 08 Apr 2025 11:11:39 GMT

It started about 5 to 6 months ago. I tried to contact Sky, but I couldn't. The problem is my keyboard was typing the number 5 repeatedly, and now it has stopped working. I reset the laptop, but the number 5 still doesn't work. Can they fix this?

Re: Number 5 on the keyboard doesn't work.

Daniel0210 — Tue, 08 Apr 2025 11:14:43 GMT

@Erika21

Why couldn't you contact Sky?

Re: Number 5 on the keyboard doesn't work.

Erika21 — Tue, 08 Apr 2025 11:19:39 GMT

I tried to contact them, but I could only reach a virtual assistant.

Re: Number 5 on the keyboard doesn't work.

Daniel0210 — Tue, 08 Apr 2025 11:21:36 GMT

@Erika21
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.