https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile-reception-issue-mast-error-Compensation/m-p/4953924#M246670 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4367980">@Sazzle2</a>&nbsp;wrote:<BR /> <P>Should I be able to get some compensation? Whole family on same account.</P> <HR /></BLOCKQUOTE> <P>There is no automatic right to compensation but when the mast is repaired&nbsp;by whoever maintains it (and that will not be Sky) then you can approach Sky to see if they will apply a credit to your account to cover for the inconvenience.</P> Sun, 06 Apr 2025 16:12:06 GMT caesarome 2025-04-06T16:12:06Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile-reception-issue-mast-error-Compensation/m-p/4953922#M246669 <P>Terrible reception for days. On checking &nbsp;the service status it looks like a mast near me has an error. There's no predicted fix time. Should I be able to get some compensation? Whole family on same account.</P> Sun, 06 Apr 2025 16:09:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile-reception-issue-mast-error-Compensation/m-p/4953922#M246669 Sazzle2 2025-04-06T16:09:07Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile-reception-issue-mast-error-Compensation/m-p/4953924#M246670 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4367980">@Sazzle2</a>&nbsp;wrote:<BR /> <P>Should I be able to get some compensation? Whole family on same account.</P> <HR /></BLOCKQUOTE> <P>There is no automatic right to compensation but when the mast is repaired&nbsp;by whoever maintains it (and that will not be Sky) then you can approach Sky to see if they will apply a credit to your account to cover for the inconvenience.</P> Sun, 06 Apr 2025 16:12:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile-reception-issue-mast-error-Compensation/m-p/4953924#M246670 caesarome 2025-04-06T16:12:06Z