topic Re: Bills in Sky Mobile

Bills

Olivia57 — Wed, 02 Apr 2025 21:16:03 GMT

My bill has come out twice

Re: Bills

caesarome — Wed, 02 Apr 2025 21:23:11 GMT

I doubt it has been taken twice so have you made a manual payment when there was no need to and if you did do you now see a credit on your account ?

Re: Bills

Olivia57 — Wed, 02 Apr 2025 21:25:16 GMT

I haven't made a manual payments?

Re: Bills

caesarome — Wed, 02 Apr 2025 21:27:08 GMT

In that case why do you say it has been take twice, what shows on your account here:

https://www.sky.com/mobile-bill

Re: Bills

Olivia57 — Wed, 02 Apr 2025 21:32:21 GMT

It won't load my bill up, but when I go on bank it say it's come out 2 different times on different days

Re: Bills

caesarome — Wed, 02 Apr 2025 21:39:27 GMT

Are you new to Sky ?

Are you sure these payments have been taken by Sky and not by a scammer ?

Re: Bills

Olivia57 — Wed, 02 Apr 2025 21:41:32 GMT

I've been with sky for about a year now, and no they both say sky mobile, & they both the same price that's come out just one was yesterday & one was today

Re: Bills

caesarome — Wed, 02 Apr 2025 21:46:19 GMT

You will have to call Sky tomorrow so they can look into this for you. 150 from your mobile is the number to use.