iPad cancelled

KarenDuns — Sat, 29 Mar 2025 08:12:58 GMT

Hi would like to know why my iPad has been cancelled

Re: iPad cancelled

Daniel0210 — Sat, 29 Mar 2025 08:19:18 GMT

@KarenDuns
It’s possible you may have failed the required credit check(s). Emails confirming or cancelling the order sometimes arrive out of sequence. See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile
Be aware that if you keep trying to order the device this could further impact your credit score. If you contact Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up to a credit reference agency like Experian or Equifax, which would give you access to your credit record.

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.

topic iPad cancelled in Sky Mobile

iPad cancelled

Re: iPad cancelled