topic Re: No mobile data! in Sky Mobile

No mobile data!

Fifitc50 — Fri, 28 Mar 2025 11:17:56 GMT

No mobile data 28/3/25

Re: No mobile data!

Daniel0210 — Fri, 28 Mar 2025 11:24:58 GMT

@Fifitc50
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

History to this? What data package are you on? Are you a new customer?

Re: No mobile data!

twilight+princess — Fri, 28 Mar 2025 15:35:09 GMT

When did you become a Sky mobile customer? If recently then data will be pro rated until the next billing cycle which will give you the full allowance.

If not a new customer then have you checked your account to see how much data you have left & whether it has been used up?

Re: No mobile data!

BeMore — Fri, 28 Mar 2025 18:33:48 GMT

none for me iether - all 6 of my sims did not have any connection on data at all and is still out

Re: No mobile data!

PandJ2020 — Fri, 28 Mar 2025 19:22:41 GMT

@BeMore wrote:
none for me iether - all 6 of my sims did not have any connection on data at all and is still out

Sounds like a local mast issue - have you used the service checker?

Re: No mobile data!

twilight+princess — Sun, 30 Mar 2025 16:27:21 GMT

Are they all Sky sims? If yes then is it possible to try a non Sky sim?
If this happens with a sim from a different provider then the phone may be at fault.