topic Re: New phone number in Sky Mobile

New phone number

Tahneyah — Thu, 27 Mar 2025 14:58:15 GMT

I would like to enquire about a new phone number

Re: New phone number

GD1 — Thu, 27 Mar 2025 15:00:07 GMT

@Tahneyah You can order a new sim online or by calling Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: New phone number

Daniel0210 — Thu, 27 Mar 2025 15:03:29 GMT

@Tahneyah

If you have had your current number for more than 12 months just order a new sim when logged into your account (don't accidentally order a replacement). It will come with a new (but almost certainly recycled) number. When its activated call Sky on 150 to cancel the old number.

Otherwise Sky won't change it unless you're receiving threats etc which have been reported to the police and you have a police reference number.