topic Re: Sky Mobile swap new phone order in Sky Mobile

Sky Mobile swap new phone order

jab08 — Wed, 26 Mar 2025 18:55:49 GMT

I ordered a phone on 24/3 and have had no email regarding it being dispatched yet. It should have been sent via next day delivery. I just looked and it is currently in stock and can be ordered for next day delivery.

Re: Sky Mobile swap new phone order

63johnw — Wed, 26 Mar 2025 19:05:28 GMT

Hi @jab08 what does it say in your order status ?

https://www.sky.com/myorders

Re: Sky Mobile swap new phone order

jab08 — Wed, 26 Mar 2025 19:08:36 GMT

The order isn't showing up on that link.

I've had the order confirmation email from the 24th saying I can track my order on that page too.

Thanks for the reply.

Re: Sky Mobile swap new phone order

63johnw — Wed, 26 Mar 2025 19:11:02 GMT

You may need to call sky @jab08 to see what's happening.

Re: Sky Mobile swap new phone order

jab08 — Wed, 26 Mar 2025 19:12:24 GMT

That's a good idea thanks for your help.