topic Re: Erroneous voicemail alert in Sky Mobile

Erroneous voicemail alert

nevmon — Sat, 23 Nov 2024 18:50:24 GMT

I tried to see if this error has been covered, I could not find any, but apologies if my search wasnt good. I am with Sky Mobile. Suddenly my Samsung phone keeps receiving a voicemail alert saying "1 New Voicemail". But there are no voicemail messages. I have tried everything, reset, clearing the cache, restarting the phone etc. The message comes up all the time. Hope somebody can help. Thank you.

Re: Erroneous voicemail alert

caesarome — Sat, 23 Nov 2024 19:28:35 GMT

@nevmon

Have you tried calling your Samsung phone from a different device and leaving yourself a voicemail then using your Samsung listening to it then deleting it to see if it clears this message ?

Re: Erroneous voicemail alert

nevmon — Sat, 23 Nov 2024 22:57:15 GMT

@caesarome thank you and yes I did. Same issue persists.

Re: Erroneous voicemail alert

teehoolee — Sun, 23 Mar 2025 15:52:49 GMT

I recently found this discussion because I was having the same issue. In case you haven't managed to resolve it, here is what finally worked for me.

On the Voicemail settings, I selected Personal Options, then selected turn on the Message Waiting Indicator and then straightaway selected to turn it off and the erroneous voicemail alert disappeared!

Re: Erroneous voicemail alert

BPM2 — Sat, 12 Apr 2025 07:00:50 GMT

Thank you, I have been driven mad with this issue and your suggestion worked!