topic Re: Order tracking in Sky Mobile

Order tracking

AJ5629 — Sun, 23 Mar 2025 09:42:05 GMT

Can't track my order

Re: Order tracking

caesarome — Sun, 23 Mar 2025 09:44:40 GMT

@AJ5629

Two questions:

When did you place the order ?
What is happening when you try to track it ?

Re: Order tracking

AJ5629 — Sun, 23 Mar 2025 11:28:33 GMT

I placed the order yesterday, when click track my order it redirect to contact sky for information

Re: Order tracking

PandJ2020 — Sun, 23 Mar 2025 11:30:57 GMT

@AJ5629 wrote:
....to contact sky for information

And what did they say when you contacted them?

Re: Order tracking

AJ5629 — Sun, 23 Mar 2025 11:34:17 GMT

When I call them they don't have the option what I need..

Re: Order tracking

Daniel0210 — Sun, 23 Mar 2025 11:37:37 GMT

@AJ5629 wrote:
When I call them they don't have the option what I need..

@AJ5629
Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.