Re: Stolen money

GURVINDERKAUR — Sat, 22 Mar 2025 11:28:09 GMT

Hlo 5/03/2025 I ordered one I phone 16 pro max but sky order was cancelled they deducted 48 pound in my account I want refund my account please

Re: Stolen money

SKY1992bf — Sat, 22 Mar 2025 11:31:11 GMT

@GURVINDERKAUR Upfront payments are refunded within 14 days of cancellation, if you haven't received by then give sky a call

Re: Stolen money

GURVINDERKAUR — Sat, 22 Mar 2025 12:03:14 GMT

Please already 15 days complete

Re: Stolen money

SKY1992bf — Sat, 22 Mar 2025 12:05:07 GMT

@GURVINDERKAUR wrote:
Please already 15 days complete

@GURVINDERKAUR Then as already advised you need to call sky direct

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150 Calls to Sky Customer Services from your Sky Talk landline phone or a Sky mobile are free

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

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